M&A COACHES COMPLAINTS POLICY AND PROCEDURE
OUR COMPLAINTS POLICY
We are committed to providing a high-quality bus service to all our clients. When something goes wrong, we need you to tell us about it. This will improve our standards.
If you have a complaint, please contact us with the details.
By Post: M & A Coaches 44 High Street Ballyragget Kilkenny, R95 VY63
By Phone: + 353 56 883 3454
By Email: firstname.lastname@example.org
Complaints will be acknowledged within 48 hours and we aim to resolve all complaints within 15 Working Days of being received. Any person making a complaint is also entitled to contact the National Transport Authority in writing to: Dún Scéine, Harcourt Lane, Dublin 2, D02 WT20 or by emailing email@example.com